Date of Last Revision: March 20, 2026

This Refund Policy applies to all purchases made through VoidMagic AI ("VoidMagic", "we", "us", or "our") via https://voidmagic.ai (the "Website") and related services (collectively, the "Services").

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. All Sales Are Final

All purchases of credits are non-refundable.

Upon payment confirmation, credits are immediately credited to your account and computing resources are instantly allocated to serve your requests. Because the service is delivered at the moment of purchase, we do not offer refunds, exchanges, or credits for any reason under normal circumstances.

This policy is consistent with standard practices for digital goods and SaaS platforms where services are rendered immediately upon purchase.

2. No Subscription Cancellation Refunds

VoidMagic AI does not offer recurring subscriptions. Credits are purchased on a one-time basis and do not expire. There is no billing cycle to cancel, and no prorated refunds apply.

3. Exceptions

We may, at our sole discretion, issue a remedy in the following limited circumstances:

Duplicate charge: The same transaction was billed more than once due to a technical error.
Unauthorized transaction: A purchase was made without your authorization due to confirmed account compromise, provided you notify us promptly.
Service-side delivery failure: Credits were charged but not delivered due to a verified error on our platform.

To report any of the above, contact us at [email protected] within 14 days of the transaction, including your account email, transaction date, and a description of the issue. We will investigate and respond within a reasonable timeframe.

Remedies, if granted, may be issued as credit restoration rather than monetary refunds, depending on the circumstances.

4. No Refunds for the Following

Refunds will not be issued for, but are not limited to:

Change of mind after purchase
Dissatisfaction with AI-generated output quality or style
Failure to use purchased credits
Misunderstanding of features that were clearly described before purchase
Violations of our Terms of Service resulting in account suspension or termination

5. Chargebacks

If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to suspend or permanently terminate your account. We encourage you to reach out to our support team before taking any dispute action — most issues can be resolved quickly.

6. Changes to This Policy

We may update this Refund Policy at any time. The latest version will always be available on our Website with the updated revision date. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

7. Contact Us

If you have questions about this Refund Policy, please contact us:

Email: [email protected]
Website: https://voidmagic.ai